On 09/05/2023, Bandung Tourism Polytechnic held the "APTTEN Forum" activity which aims to provide a platform for students and the general public to gain knowledge and insight related to the tourism and hospitality sector. This event was attended by various groups who have an interest and concern for the tourism industry.
Dr. AH Galih Kusumah, MM, an expert in the field of tourism and hospitality, was invited as Keynote Speaker at the event. Dr. AH Galih Kusumah has extensive experience and high credibility in this field, so his presence is eagerly awaited by all participants.
In his keynote session, Dr. AH Galih Kusumah raised a topic that focused on "Tourism Challenges and Opportunities in the Digital Era". It provides a rich and balanced view of the role of digital technology in advancing the tourism industry, while providing an understanding of the challenges that may be faced in its implementation.
Dr. AH Galih Kusumah started his speech by providing a broad overview of the development of digital technology and its impact on tourism. He explained how digital transformation has changed the existing paradigm, from planning travel, booking accommodation, to promoting tourist destinations.
During the speech, Dr. AH Galih Kusumah highlighted the importance of tourism adaptation and readiness in facing the digital era. He discussed the importance of using social media, online platforms and mobile applications in improving the quality of customer service and optimizing the promotion of tourist destinations.
Forum participants are very encouraged to ask questions and discuss with Dr. AH Galih Kusumah after the main speech. The discussion was enthusiastic and provided deeper insight into the application of digital technology in the tourism sector, as well as solutions to various problems that emerged.
The presence of Dr. AH Galih Kusumah in the "APTTEN Forum" provided very valuable experience for the participants. His speeches and views inspired and provided a better understanding of the role of digital technology in tourism development. Participants really appreciated the presence of Dr. AH Galih Kusumah as Keynote Speaker and hopes to be able to collaborate or learn more from him in the future.
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